Solve printer problems step by step.


● Step 7: Test the print functionality.

  1. If the printer has function to print without computer, do not use computer at the moment, and try to print a page from the printer itself.
  2. If you could not printer without computer involved, try to print a test page from your computer.

If the page does not print, check control panel if any error light lit, check if any error message shown on your computer. If an error message appears, you need to look up user manual or contact technician to resolve the error.

By now, if your printer has passed all the steps, congratulations, your printer is healthy.

Problem still exists that you could not print your file? The problem is not caused by printer, and you might try another software or restart your computer. Need help? We are here.