Solve printer problems step by step.

● Step 3: Check if any control-panel lights are lit.

The control panel should indicate ready status. If an error message appears, you need to look up user manual or contact technician to resolve the error.

● Step 4: Check the paper.

  1. Make sure there is paper in paper tray.
  2. Make sure that the paper that you are using meets specifications, for example, paper size, paper type.
  3. Make sure that the paper is loaded correctly in the input tray. Most printers have at least two paper input trays. Check if the paper is in the correct tray, to which your computer sends the file.